Technical Support

Get instant answers to technical questions from our team of engineers.

Have a technical question or need help? We offer FREE technical support to all Account Customers. Let our specialist engineers help you identify product alternatives, source additional technical data and find answers to your technical questions.

If you do not have an account yet, please contact our customer service teams.

Three easy ways to reach our technical experts

  1. Live Support
  2. Email: Simply complete the request form below or email hk-technical@element14.com. We will respond to your queries within the next business day.
  3. Phone: +852 2268 9878   (9:00am - 6:00pm, Monday - Friday)

    For Account customers only.If you do not have an account, please contact our customer service at+852 2268 9888.

Get the information you need

Email Technical Support

Please enter your details and question below. We will respond to your queries within the next business day.

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Please note we will only use these details for the purposes of contacting you in connection with your support request.

If you don't remember your Account Number or Customer ID, please email us at hk-technical@element14.com with your business contact details, so that we can identify your account and provide the relevant support.

For new customer, please contact our sales team at hk-sales@element14.com or +852 2268 9888.