Learn about the invoicing and payment options you can use on this site.Help for invoicing & payment
Find the latest times you can order for same day despatch.Help for delivery information
Upload your entire Bill of Materials in 3 easy steps, using e絡盟 part numbers, manufacturer part numbers or product descriptions.Help for Parts List (BOM) Upload
It's easy to tie your existing offline account with an online account by simply registering. For new customers you can request an account with your first purchase, or contact us to set up an account:
Email customer service: firstname.lastname@example.org
Phone customer service: +852 2268 9888, 9:00am - 6:00pm, Monday - Friday
Learn how to save a shopping basket for later purchase.Help for saved shopping baskets
Learn how to schedule an order to be delivered on specific dates.Help for scheduled orders
- Try our live support 9:00am - 6:00pm, Monday - Friday
- Email customer service: email@example.com
- Call customer service: +852 2268 9888, 9:00am - 6:00pm, Monday - Friday
Expected delivery lead time is the next working day if the inventory is within the Asia Pacific warehouse. Items being transferred from other global warehouses may require additional time for delivery.
(Please note: Orders on credit review may take longer to process.)
Backorder allowed - We'll deliver in-stock items immediately and place any out-of-stock items on backorder. Items on backorder will be delivered as they become available. Therefore, your order may arrive in single or multiple deliveries.
Deliver order complete - If any items in your order are out of stock, we'll hold your order until all items become available. Your order will arrive in one delivery.
- a-z, A-Z, 0-9
- All punctuations and most special characters except ‘|’ & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)
- Bullet point for multi-byte characters
There are a few products, however, that we cannot discount because of franchise agreements with the manufacturer. The promotional price will not be applied to those products. You'll only see the standard price.
Discounts cannot be stacked. If you are receiving a promotional discount you will not get other discounts such as corporate service agreement or website specific discounts. Different discounts take precedence depending on your company's agreement with element14.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.